FAQ & Testimonials
See what our clients say, and find answers to the most common questions.
FAQs
What’s included in your holiday home service?
We manage guest communication, bookings, check-ins, cleaning, restocking, and ongoing property maintenance to keep your home guest-ready.
How do I book a property?
You can book directly through our website or via popular booking platforms like Airbnb and Booking.com for easy and secure reservations.
Do you handle maintenance?
Yes, we coordinate all maintenance with trusted local professionals to quickly address any issues and keep your property in top condition.
What happens if a guest damages my home?
We have processes in place to assess damage, work with guests and insurance if needed, and ensure repairs are carried out promptly and professionally.
Can I still use my holiday home when it’s rented out?
Yes! We coordinate bookings around your availability so you can enjoy your property whenever you want, with no scheduling stress.
How do you set rental rates for my property?
We use local market data and seasonal trends to set competitive rates that maximise your income while keeping your property booked.
We had such a great stay! The hosts were incredibly responsive and quick to reply to messages. They kindly let us change our booking when we were unwell, which we really appreciated. Thoughtful touches made a big difference - the heater had been left on to warm up the place before we arrived, the fireplace was set up and read to light, and everything was beautifully clean, including the fresh linen and towels. Highly recommend!
We had an incredible stay at this beautiful Airbnb! The hous is stunning, with breathtaking lake views that made every moment special. It's spacious, moder, and equippedd with everytying you need for a comfortable stay - truly a home away from home. The warmth and thoughtful design make it perfect for hosting extra when we could accommodate at our nearby home. The host was friendly, provideed clear instructions, and even allowed us to check in early. Perfect Getaway!